A procedure for an employer to deal with complaints by employees. The statutory dispute resolution procedures (www.practicallaw.com/4-200-3504) in Schedule 2 to the Employment Act 2002 contain two statutory GPs, the standard GP (www.practicallaw.com/4-200-3486) and the modified GP (www.practicallaw.com/5-200-3363), one of which must usually be followed where an employee or former employee has a grievance that could form the basis of a tribunal claim. Employers may incorporate the steps contained in the statutory GPs into their own internal grievance procedures. The Employment Act 2008 repeals the procedures with effect from 6 April 2009 (subject to transitional provisions).
For more information on grievance procedures, see Practice note, Grievances under the Acas Code: a quick guide (www.practicallaw.com/1-385-0479).